I had a lovely weekend…
I had a lovely weekend. I worked most of Saturday to update a client’s website with awards that she’d won at her annual conference. I had that feeling you get after a good day’s work. On Sunday I went out for brunch with friends and we enjoyed visiting an orchid house and a butterfly habitat. I came home and watched the last hours of the US Open (golf), then went to bed and read a book – rested up for a new week .
I woke up this morning to a gray day threatening to rain and was thankful I work from home and didn’t have to face the rain. Taking the dog for a walk you could cut the humidity with a knife but what can one expect of a Florida summer? I was raring to start work and settled at my desk with a cup of tea and my Yorkie at my side. All was well.
I had decided to work on two new clients today, to get them started. I logged in with the credentials for WordPress that I’d been given and immediately got told the password was incorrect. I tried several more times but no luck. So texting the client that I couldn’t get going she then spent hours determining what had happened. It appeared she had changed her password and hadn’t written it down. We’ve all done that haven’t we? In the end I was sent a new username and password and logged in successfully. That was the first hour of my day. Nothing that hasn’t happened before.
I then started with the second client. I logged in successfully and started a series of tests so there was a baseline analysis from which to work. Then I started making changes to the home page which is always a good place to start. I worked happily for a couple of hours then saved my changes. My day deteriorated from there. After saving, I hit the View Changes button and guess what? Nothing. No home page. I went back into WordPress and everything was still there but no matter how many times I saved the page it still wouldn’t show up online. Oh, what to do?
Of course the client decided to phone at that moment so I had to tell them what happened which isn’t very good for client confidence is it? This website belongs to a franchise who have built their own templates so I put a call into my franchise tech contact who of course wanted to know what I’d done! I didn’t do anything…
Within an hour he had it up and running again, and sent me a screenshot of a settings page that had turned the home page off. What? I’ve never even seen this setting before. How did it change? He told me to keep the image in case it happens again. Well I sincerely hope it doesn’t. Was it the fairies that changed this setting? I still don’t have a clue and feel very frustrated. There are plenty of things that can go wrong and you learn from it and move on but this?
So I’m finishing for the day, I’m going to have a nice glass of wine and try to forget today. Tomorrow has to be better.